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FREQUENTLY
ASKED QUESTIONS:
FAQS
Get many
of your questions about bike fitting, bike sizing and
custom bicycle geometry design answered here.
Call us
if you need more information or are ready to schedule
your bike fit @ 786-505-7758 |
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FAQS |
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How do I
prepare for the fit?
Click here to see what to bring and how to prepare |
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What do I
bring to the fit session?
Click here to see what to bring and how to prepare |
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How do I
choose the right fit package for me?
Click here to see how
to select your fit. |
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How
does Retül fit work? Retül 3D motion capture bike fitting
system is indisputably the most advanced fitting system
in the world. Read here how it
works and how we use it.
We maximized the potential of the Retül technology by
developing a set of enhancing and
supporting technology
of our own invention and unique to our bike fitting
operations - they are not found anywhere else.
Without this supporting technologies, other businesses
don't deploy their Retül tools at their best and your
results may not be as maximized as in our practice. See
here our original technologies
here.
You must also consider that the best fitting technology is nothing
without an experienced and skilled operator. Our master
bike fitter has over a decade of experience in using
Retül and nearly two decades in bike fitting using
multiple tools and technologies. Our master bike
fitter developed bike fitting protocols from years of
R&D and independent research. We wrote the book on bike
fitting protocols for aero road bikes, gravel bikes,
mountain bikes and triathlon specific bike fitting - not
the same as time trial as most bike fitters seem to
think. How you use technology
and apply a
philosophy of bike
fitting have a lot to do with the success of a
bike fit. Read here
our philosophy in
fitting and in operating as a bike fitting service
provider Finally, how a business runs it
operations makes a huge difference. The level of
attention to details and customer support quality you'll
get can vary greatly depending on the level of desire of
a business to be ethical. We see ourselves as serving
our cycling community first, then as an enterprise for
profit. We put your results above any other
consideration.
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How do I select a fitter? Selecting
your fitter is probably the most significant decision
you'll have to make when thinking about getting a bike
fit. Not all fitters are the same. Level of education,
experience, quality of work, ethics and technology are,
among others, the key parameters to evaluate if a fitter
is fit to fit you.
We compiled a set of parameters you can use to
evaluate a bike fitter and see if he/she is a match for
your bike fitting needs.
Click here for a
checklist of items to check when selecting your bike
fitter. Don't just let anyone do your bike
fitting.
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Is
Retül bike fitting system better than other systems?
No doubt, Retül is the most advanced
bike fitting system available. It has been the true and
only live 3D motion capture bike fitting system for the
last decade. It's head and shoulders above the rest for
the amount of relevant and accurate data it provides a
fitter.
With 1mm accuracy in 3 Dimension, Retül can see
the fine details of your motions while riding a
bike. That granular level of details is needed to
make you faster and help you be comfortable, prevent a
injury reoccurrence or even help prevent it. No other
fitting system can claim that.
When coupled with our own supporting
bike fitting
technology, Retül operates at its very best for
accuracy and actionably of data.
A tool is only as good as its operator and our Master
Bike Fitter has over a decade of experience running the
Retül bike fitting technology and is the inventor and
engineer behind our
own bike fitting technology. That much experience is
put to work for you.
That's how we achieve consistent results for our
customers and we are sought world-wide for our bike
fitting services.
See here the Retül
technology.
See here a
comparison to traditional (AKA old school) bike
fitting. |
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Some
shops charge less and other charge more for bike
fitting. What's the difference? There is a great variety of pricing in
bike fitting. Mostly, pricing varies by level and
quality of service, technology used and experience of
the fitter. There are also more advanced fit packages
that cost more.
The old
saying: "You get way you pay for", does
apply to bike fitting.
Because there are no agreed-upon
standards of bike fitting pricing or a baseline for
service level standard for the technology used, most
shops and fitting centers will charge what they can -
regardless of the service level they are actually
providing.
Be careful and selective about your bike
fitter, and don't judge by pricing alone.
You may have a fit professional using outdated or
inferior technology, charging the same as a certified
fitting professional.
See here how to select
your fitter.
There are a few fitting
technologies out there. Some are better than others, but
none compare to Retül -which has become the industry
standard for setting the highest level of quality. See here the Retül
technology.
If you shop for a Retül fit, the price is
pretty consistent across fitters. However, because not
all fitting centers use certified operators, just
getting the technology is not enough. Ask questions
about your bike fitter and the experience using the
technology, the amount of bike fits done to date and the
level of education in biomechanics.
Click here for a
checklist of items to check when selecting your bike fitter. |
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Is there
any additional charge to the cost of fitting? Sometimes, the fit
requires fit consumables that are
additional to the baseline cost of the bike fit.
These are the typical bike fit consumables that you may
require in order of how frequently they are needed:
- Stem (most commonly replaced)
- Seat post - 0 offset or setback (commonly
replaced)
- Cleat wedges
- Cleat risers
- Pedal extenders
- Shoe inserts
These items are not included in the cost of the bike
fit fit.
We make sure to keep the costs down on these
consumables and we keep good stock.
We positively don't install what's not
needed. We don't want the fit process to be tainted by
sales. If you need a part you really need it and we'll
discuss with you all options.
Some components are
proprietary and a specific bicycle brand and will require
you to purchase them through an authorized dealer and, in some cases,
they must installed by an authorized,
brand-specific bike shop.
Most of the time we can easily install standard bike fit
consumables during the bike fit. |
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I
was fit at my bike shop when I purchased the bike. Do I
need to be fitted again? Most
likely. Most bike fits done at the shop after a bike
purchase are just meant to be a quick, basic set up.
It's very unlikely that a proper
bike fit was done at the time of bike purchase. A proper
bike fit should at minimum involve:
- Pre-fit analysis of your body's abilities and
range of motion
- Cleat adjustments
- seat height, forward and aft adjustment
- handlebars position
- stem length and height adjustment
If your bike fit took just a few minutes, then you
should be considering a proper bike fit that pays
attention to your body and the details of your bike set
up.
Read here
the steps that should be followed by a fitter to
ensure the success of your fit. And read here
our fitting philosophy. |
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How does
your bike fitting differ from others and the bike shops that
offer it? We are not a bike shop. We are the only independent and
dedicated bike fitting center in South Florida.
All we do is bike fitting, bike sizing pre-sale to
find the right bike and custom geometry bike design.
We
don't sell bikes, components, nutrition or anything
else. We are not attached to a bike shop.
We find that to be important, so that the
fitting process is never tainted by sales
considerations. If you need a bike fit consumable, it's because it's
part of your bike fit, not an add-on sales.
Being independent allowed to develop our
business completely driven by bike fitting and
research and the success of your bike fit as
the only considerations.
Some bike shops find
extravagant the extend to which we went to select the
highest quality of our
technology and equipment or that we even bothered
with inventing our own
bike fitting technologies.
Most called us crazy for developing our
own bike fit technology for the time, effort and expense it took.
Had we been in a bike shop (or average fitters), we
wouldn't have been able to develop our craft to this
level of refinement.
But since we are unbound by any consideration other
than our own survival, we created an environment
that is technology-rich, educated, maniacal about human
performance and driven by one and only consideration:
the utmost success of your bike fit.
You are serious about your bike riding/racing. We are
serious about your bike fit. Read more
about us. |
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I have
some pain after I ride, but a couple of days later I am OK.
Is it normal or should I get a bike fit? Pain is never normal. Pain should not be
part of your cycling experience. That's a sign that
there's misalignment with your bike.
But it's all to common. Most cyclists approach us about
resolving pain and discomfort while riding the bike.
Fortunately, a pain that comes with riding and goes away
with resting is not permanent -yet. It's called a
repetitive use injury. Over time, it may
actually develop in something more severe. A medical
professional is the most appropriate person to consult
for any injury.
A properly done bike fit can address the underlying
issues causing the pains. Using the best technology and
having a strong road map in bike fitting for injuries
and comfort is the key to succeed with neutralizing the
issues with pain. Our experienced Retül Master Bike Fitter
can neutralize the source of the
biomechanical mis-alignment and help you begin the
recovery process and riding pain-free. See here options
for getting fitted
for minor aches/pains and for
major pains/injuries. |
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I have persistent pain that doesn't go away with rest - ever. I can still
ride. What fit level should I choose?
Persistent pain is never good. We suggest first seeing a
doctor to find out if this could be a serious issue. After
you are clear with your doctor, you should select the "Fit
for Injuries" protocol for your bike fit.
Pain could be a low level discomfort like a shin
splint, or a medium level like carpal tunnel syndrome or
high level like IT band or tendonitis. If it
doesn't go away within a day or two of rest, then you
need a bike fit for injuries to the root of the problem
before the damage accumulates too much.
As compared to a regular Retül 3D bike fit, the
Fit for Injuries protocol uses Retül's fine
resolution for 3D motion to focus first on the factor
causing the pain/injury, then performance. More
time is spent discovering the underlying causes and
re-aligning your biomechanics and ergonomics to
neutralize the problem. The process is longer than a
typical Retül 3D fit for someone without persistent
injuries. See here
more info about Fit For Injuries options and pricing. |
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What if I
have more than 1 bike? Do you fit any type of bike? Yes! We can
fit you to just about any bike you have.
Road, gravel, aero road, track, cross, triathlon, mountain
bike, hybrid, tandem you name it, we
have done it. We are even developing a system to fit
recumbent bikes.
Many cyclists engage in
more than one riding discipline and/or have more than
one bike. It's good to switch it up.
The good news is: we offer discounts for
fitting more than one bike. We understand that once you
feel the goodness of
being fitted on one bike, you'd like to be fitted on all
the other bikes. And we know you are not made of money.
Here we come to the rescue. All our returning
customers who have been fitted before by us with
any of the Retül protocol fit package enjoy $100
off their next fit. See our
pricing page for
more info. |
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Can you
fit my 2 bikes in the same session/day? Sure we can. And we do on a regular
basis. It's an efficient way for you to make the best
use of your time spent with us.
And, of course, you
enjoy the 2nd+ bike discount: $100 off
any Retül fit package. Your choice of level. Go ahead. Go Pro
level fit. With savings this good, it's a good option. |
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Do you
offer any discounts? Yes we do!
The most popular discount
is the 2nd+ bike
discount: $100 off any Retül fit package for.
We also offer group pricing for large teams and
groups. Discounts vary by the size of the group and it's
best to reach out to us to
discuss a plan that fits your group/team. |
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I have
been fitted before by you. I just need a quick checkup. Do I need to
pay for a full fit again? No you don't. You need a fit
tune up.
A fit tune up is the same process as your original
fit, but much faster.
Because we have already learned a lot about you and done
a lot of work
during the original fit session, we don't need to spend
much time on the basics and we can focus on just updating
what changed from the last session.
We review your
current position and make the changes necessary to the
fit to assure its integrity
to the original or even new specs (if you lost weight, for
example). It's faster than the original fit and it's
cheaper -a simple charge by the hour.
We know you are not made
of money. That's why we have a great
fit warranty program and
super-fair fit tune up
pricing if you are outside your warranty period and
need tweaks or have done equipment changes since the fit. |
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I have
changed my shoes. Do I need to come back for a bike fit tune
up? Yes. Absolutely. If you change your
shoes you changed your bike fit.
Just like any other point of contact on the bike
(shoes, pedals, cleats, seat position, stem
length or position), changing i
Shoes have different stack height (thickness) at the
sole. Also, they have different sole/last profile. That
changes completely the position of your foot within the shoe itself and with respect to the cleats
and pedal axle, changing your fit. Leg extension and
knee-over-foot parameters are most adversely affected.
We have seen some shoes change the seat height by as
much as 10mm!
Fortunately, we know that parts need upgrading over
time. And we
know you are not made of money. So we have a good
program for you to help you keep your fit integrity and
save.
It's best to come for a
fit review with the
new shoes and new cleats too. We'll set you up right and
help you protect your original investment in time and
money into your bike fit. Check out the super-fair fit review
pricing. |
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I am
thinking about changing my saddle. Does it affect my fit? It positively does. Even if you measure
exactly where the old saddle was placed and match the
location, the seat profile is different and your sit
bones will sit in a different location than the original
saddle.
This will throw the fit off, significantly.
Fortunately. we know that parts need upgrading and we
know you are not made of money. So we have a good
program for you.
It's best to come for a
fit review with the
new saddle. We'll set you up right and help you protect
your original investment in time and money into your
bike fit. |
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Does
changing pedals affect my fit? Yes, it does. Unless you are swapping
one-for-one with the exact same pedal.
Pedals have
different stack height from the spindle to the
engagement platform. Even pedals of the same brand have
varying stack heights. This throws off the fit, as it
changes your leg extension.
If you are changing brands, then the changes are
clear: new platform, new cleat.
Fortunately. we know that parts need upgrading and we
know you are not made of money. So we have a good
program for you.It's best to come for a
fit tune up with the
new pedals. We'll set you up right and help you protect
your original investment in time and money into your
bike fit.
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My cleats
wore out. I am not sure I can install them myself in the
same position. Can you help? Sure we can. Changing cleats for new
ones is something we do often for our customers.
It
helps keep them aligned to the original fit set up.
Fortunately. we know that parts need upgrading and we
know you are not made of money. So we have a good
program for you.
It's best to come for a
fit tune up with the
new cleats. We'll set you up right and
help you protect your original investment in time and
money into your bike fit. It's an small, flat fee
charge and don't even need to bring the bike. We'll test
the success of the cleats placement aboard our sizing
bike. |
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I just
changed a component (saddle, pedals, handlebar, shoes, etc.)
on my bike. I just need a quick check. Does the fit warranty
apply or do I need to pay again?
The fit warranty
covers you for 60 days since the original fit, provided
that you don't make any changes to your fit. The idea of
the warranty is for us to further improve our original
job to your liking. In case something didn't quite work
out the way we were expecting in the studio. We
basically warrant the quality of our original fit
outcome by giving you 30 min free bike fitting time.
It's usually plenty of time to do the little tweaks
needed.
When you swap parts your fit is no longer the
original job we did. So, we can't warrant that. But we
have a very friendly and cost saving program to help you
maintain the integrity of your fit across equipment
changes.
It's best to come for a
fit tune up with the
new equipment. We'll set you up right and help you protect
your original investment in time and money into your
bike fit. Most bike fit tune ups are inexpensive and
quick. |
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I have
been fitted before by you. I want to buy a new bike. Can you
help with the size? Yes. We developed
the most advanced technology
for new bike sizing to find the correct bike type,
model, geometry and size. Not all bikes are created
equal and some will fit your body. Some other bikes may
never fit you well and hold back your performance and/or
comfort.
We well schedule a
sizing session
aboard our world-class leading sizing bike technology
to
find your ideal bicycle type, model, geometry and size.
This is a really in-depth process that works with
your brand preference (if any), budget and your body to
find the bikes that fit (could be more than one) and
those that don't. Read
here how this
fascinating, technology rich bike sizing process works. |
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I just
bought a new bike. I have been fitted by you before. Do I
get a break on fit pricing? Congrats! Schedule an appointment with
us to get fitted on your new bike with confidence.
You enjoy the
2nd+ bike discount for any Retül fit session. You
will be set up with the same attention to details as we
did on your original bike. Because we already know you
and your needs, this fitting session will be shorter
than the original (usually 1 hr less).
That's our way to say thank you for being such
an awesome customer. |
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I want to
buy a new bike but I am not sure what size or geometry. Can
you help? Yes, we can. You need to
schedule a bike sizing session.
Bike sizing is a process where we use a sizing
bike to find your ideal bike type, geometry and
size given your body dimensions, limb ratios and
geometry.
We designed our own sizing
bike as the only one if its kind to be able to
replicate any bike model, size and geometry with 100%
accuracy - or even make you a custom bike.
It's an amazing piece of technology that lets you test
and feel a bike (exactly fitted to you) before you buy
it.
It's a really cool process that helps you find if a
bike you are interested in is a match for you or not.
Read here how bike
sizing helps you save and how of bike sizing works.
We start with a short list of 2-3 bikes that you are
interested in. We download and install the geometry of each
bike onto our bike sizing
technology and then we fit you just like aboard the real
bike.
We determine the saddle height, handlebars position, stem
length, etc. and evaluate the quality of the bike fit on
each specific bike in your short list.
During this session, we
determine once for all the best crank length -given a
geometry - and your real bike size.
Modern
bicycles vary so greatly in dimensions and geometry that
often it's impossible to state you are a 54 or a 56, etc.
Triathlon bikes are the most complicated: geometries
vary so much, sizing seem to follow no standard at all.
We have sized the same rider in a S in a Specialized
Shiv and a L on a Scott Plasma. That must be confusing
to customers. But not to us.
Bike sizing will give you the only
set of measurements
that are positively a match for your body.
Couple that info with
the correct crank length and components size (like stem,
barstem, seatpost setback, etc.) and you are ready to shop as an
informed consumer - not at the whim of what the bike
store wants to move off the floor.
This is a 2 sessions process all included in one
price.
1) Session 1 - before
purchase- bike sizing to find the right bike model, geometry
and size.
2) Session 2 -after the purchase- bike fitting into your new bike to ensure the perfect fit . See
here more details on pricing
and process. |
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I want to
design a custom bike to my specifications. Can you do that?
Yes. We are a
custom geometry bike design center collaborating with
several custom bike manufacturers.
We have
designed bikes for customers building with:
- Favaloro
(Italy)
- Fondriest
(Italy)
- Sarto
(Italy)
- Alchemy (US)
- Seven (US)
- Merlin (US)
- Eriksen
Bingham (US)
- Samson (US)
- Chumba (US)
- Havoonian
(US)
We design
bikes for any builder you may choose. We are agnostic in
that respect.
We have
designed Road, Aero Road, Gravel, Triathlon, Mountain,
Cyclecross and even Tandem bikes.
Read the article about bike
sizing and learn in depth how it works.
We have
developed the most advanced methodology for custom geometry
and size bike design. The focus is you and how the bike
should fit you.
We developed
our own custom size bike
bicycle technology to be able to create a bike in any
type, geometry and size.
We coupled
this amazing sizing bike with Retül 3D motion capture
technology to fit your body to an ideal geometry and size
specific to how your body moves.
Effectively,
we are able to change all major parameters of a bike
geometry while we do your bike fit you aboard it. We keep
improving the geometry until the bike fit is ideal.
This is a
dynamic process, not static.
Our process is
significantly more advanced than custom bike builders -
especially those internet-based builders who never see you
in person.
All custom
geometry manufacturers base their geometry on four to six
body measurements (like inseam, torso length, femur, arm
span). They rely on a standard computer simulation of your
body position aboard the bike and modify a generic geometry
to match the static position of your body aboard the bike.
This process assumes an ideal position that's not realistic.
We all are
inherently flawed individuals with postures that are
affected by life or injuries or even aging. We are not ideal
in our body position in relation to the bike. We are have
our own habits and limitations. And we pedal in many
different ways - what we call the Pedal ID.
Bike fitting
is all about taking this into account and optimizing the
position on the bike. Our bike sizing takes it to next level
and matches the bike to your body to perfection, even when
the body is not perfect.
That why we
designed out custom geometry design process to be dynamic.
We see you pedal in real time in 3D motion and we adjust the
size bike to fit you the way you really are - not some ideal
computer-generated - until we arrive at the ideal geometry
and size.
You have a lot
of input into this process. You can tell us you'd like to
use a specific fork - so we can set up the head angle to
have the desired trail and steering characteristics. Or that
you wants a specific handling - so we can choose rear center
and front center, trail and head angles. You may want the
stem to be a certain height above the headset - so it looks
pro.
Much of the
bike sizing process is about your preferences - including
the paint job.
Our job in the
bike sizing process is to determine the right angles and
size for the perfect bike geometry fit that matches your
expectations for performance and handling. |
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How do I
reserve the Q-Rings to test? How does the test program work?
Call us and
we'll discuss your specific needs and reserve your Test
Q-Rings.
Depending on your
type of bike (road, tri or MTB) and needs, the
ring size and BCD will vary. We'll help you
determine the right one for you.
NOTE: we don't install the rings.
Please have your bike shop install them.
You can keep the Q-rings for 2 weeks to test. You'll
be required to pay a deposit for the full the price of
the Q-Ring/s tested. At the end of the test period, if
you like them, we will order the rings for you (2-5 days
turn around) and keep the deposit. If you don't purchase
the Q-Rings from us, your deposit will be returned minus
$50 for the Q-Ring fit service time and use.
See here for more details. |
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How does
the Selle SMP Test saddle program work? It's very simple. Set up and appointment
and come by the studio
with your bike.
We'll size you for the right saddle for
you, depending on your needs and configuration.
We'll install the Test yellow/red saddle and
tune it for you. You can keep it for 2 weeks to
make sure you like it. You'll be required to pay a
deposit for the full the price of the saddle. At the end
of the test period, if you like the saddle, we will swap
it out for a saddle in your choice of color (if
available) and keep the deposit. If you don't purchase
the saddle, your deposit will be returned minus $50 for
the saddle fit service time and use.
See here for more details.
NOTE: the test program doesn't provide
bike fitting of any kind. But you'll enjoy a discount if
you book a bike fitting session and purchase the saddle
at the same time. Call us and
we'll discuss your specific needs and reserve your Test
Selle SMP saddle. |
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Do I get any type of report after my fit? Yes! You get a full report after your
fit.
All the documentation of your case is summed up in a
PDF file. The most important is a file called
Retül Bike Report. This file contains the
final measurements of your bike fit. It will
allow you to restore your fit in case something gets
moved around.
We e-mail you all the fit files immediately after
your fit.
Of course, we keep records. We can always look back
at the files in case it's needed. |
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How do I
get my fit files? We e-mail the fit files in a PDF file
immediately after your fit. They can be opened on any
computer or smart phone.
If you can't find your fit
files, here is what to do:
- Search
you inbox for an e-mail from perfectbikefit@gmail.
- If you are unable to find the bike fit e-mail, we can e-mail
you the fit files again. Be aware: it may
take time.
For faster access, we recommend saving your fit
files as soon you receive
them at the end of your session.
We suggest saving them on your local phone storage,
so they are available regardless of location or
reception. |
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